New Delhi: India's largest mobile operator Bharti airtel is also on top when it comes to subscriber complaints related to billing, metering and tariff-related issues and activation of value-added services without customer consent.
In the last three years, TRAI received as many as 3,571 complaints from Bharti airtel subscribers, 2,151 from Reliance customers and 1,896 from Vodafone Essar's clientele.In all three years -- 2008-09, 2009-10 and 2010-11 (up to December 2010) -- the maximum complaints were against Bharti airtel.
Tata Docomo and Idea Cellular customers seemed to be the least dissatisfied, with 1,239 and 925 complaints, respectively, lodged against them.
The Telecom Regulatory Authority of India (TRAI) has been receiving complaints against telecom service providers with respect to various problems, including billing, metering and tariff-related issues, Minister of State for Communication and IT Sachin Pilot said in a written reply to the Lok Sabha.
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